Managed IT Services

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Managed IT Services

We monitor your Systems 24X7 proactively. Monitoring your network lets us be proactive and solve problems BEFORE they cause data failures or losses. Let TechMindSolutions take care of your IT management so that you can concentrate your attention on the growth of your business.

Help Desk Services

Help Desk IT services provide technical support and assistance to end-users who encounter problems with their computer hardware, software, or other IT-related issues. The goal of a Help Desk is to ensure that end-users can quickly and efficiently resolve any issues they encounter with their technology, so that they can continue to work without interruption.

  • Troubleshooting software and hardware issues
  • Configuring and setting up new devices
  • Providing assistance with software applications
  • Answering questions about network connectivity and Wi-Fi
  • Providing remote support and assistance
  • Diagnosing and resolving computer viruses and malware

Advanced Cybersecurity

Cybersecurity IT services are essential for protecting organizations from cyber threats, such as hacking, malware, and phishing attacks. Cybersecurity IT services encompass a range of measures designed to prevent, detect, and respond to cyber threats.

  • Firewall management and configuration
  • Intrusion detection and prevention
  • Malware protection and management
  • Vulnerability assessments and penetration testing
  • Identity and access management
  • Incident response and disaster recovery

Email & Web Filtering

Email and web filtering are important cybersecurity measures that help protect organizations from malicious content. Email filters prevent spam and phishing emails from reaching users’ inboxes, while web filters block access to dangerous websites and restrict access to non-work-related content.

  • Microsoft Compliance & Security
  • BlackPoint Email Security
  • Spambrella Proffpoint
  • Barracuda Spam Filter

Virtualization Support

Virtualization support is crucial for organizations that rely on virtual machines to run their IT infrastructure. Two of the most popular virtualization platforms are Hyper-V and VMware.

  • Expertise in configuring and managing virtual machines using Hyper-V or VMware
  • Experience with configuring and managing virtual networks and storage
  • Strong troubleshooting and problem-solving skills